FAQ

No, however, there is a 3 day minimum rental charge for all orders.

We deliver to South Fort Myers, Estero, Bonita Springs, Naples, Fort Myers Airport (RSW).

Delivery fees are based on distance to the exact address of delivery.

 

Yes! The Mobile Nursery is now offering pick-up and drop-off (by appointment only). Our office is located at 5686 Youngquist Road, Fort Myers FL 33912 Unit #114.

Yes, we deliver to Southwest Florida International Airport (RSW).

Upon arrival, we will meet you outside of baggage claim to deliver your items.

Upon departure, we will meet you at the airline departure door to pick up the items.

Yes, we can deliver and set up the items prior to your arrival as long as you coordinate with the property manager to allow us access to the property or we can find a safe, covered place to leave the items until you arrive.

Hotel deliveries will be made to the bellman or concierge.

Please inform us in advance of special item requests and we will try our best to accommodate.

As soon as possible to ensure item availability.

7 days a week, 7AM – 5PM, we can accommodate delivery and pick up times outside of our normal operating business hours, please contact us to arrange an earlier or later window.

No, we are not authorized to install car seats. However, we will include the instruction manual for guidance.

Payment is required at the time of booking to create your reservation.

Any reservations canceled before 7+ days will be refunded in full to the card on file. Reservations canceled 3-6 days before will be refunded 50%, and any reservations canceled 0-2 days before are non-refundable.

Changes to orders are subject to this same policy as stated above.

Canceled individual items are subject to the cancellation refund policy. Items canceled with 7+ days will be refunded in full, 3-6 days before will be refunded 50%, and items canceled 0-2 days before are non-refundable.

If you need to add items to your order, we will happily add them on for you, subject to item availability.

If you have any questions regarding your order please send us an email rentals@themobilenurseryfl.com or you may reach our office directly (239) 674-6569

We use non-toxic, safe cleaning products to launder fabrics, and scrub clean any hard surfaces. We also use a steam cleaner which quickly kills 99.9% of germs and bacteria, making it a safe, healthier, eco-friendly and an all-natural way to clean your baby gear! You can learn more on our Cleaning and Sanitization page.

 

Lastly, all of our rental products are thoroughly inspected after they are returned to us and before we send them back out. If an item is starting to show wear and tear we simply donate these items and buy new. We guarantee that all of our equipment is in great condition, if for some reason you are not satisfied we ask that you please contact us immediately so that we can alleviate your concern.

We offer pick-up by appointment only at our office (5686 Youngquist Road #114 Fort Myers, FL 33912).