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FAQ

  • Is there a minimum number of days required for rental?
    No, however, there is a 3 day minimum rental charge for all orders.
  • What areas do you deliver to?
    We deliver to South Fort Myers, Estero, Bonita Springs, Naples, Fort Myers Airport (RSW).
  • What is your delivery fee?
    $25 flat rate delivery fee which includes pick-up!
  • Can I pick up my rented items?
    Yes! The Mobile Nursery is now offering pick-up and drop-off (by appointment only). Our office is located at 5686 Youngquist Road, Fort Myers FL 33912 Unit #114.
  • Can you deliver to the airport?
    Yes, we deliver to Southwest Florida International Airport (RSW). Upon arrival, we will meet you outside of baggage claim to deliver your items. Upon departure, we will meet you at the airline departure door to pick up the items.
  • Can deliveries be made prior to our arrival?
    Yes, we can deliver and set up the items prior to your arrival as long as you coordinate with the property manager to allow us access to the property.
  • What if I need something that is not on your list?
    Please inform us in advance of special item requests and we will try our best to accommodate.
  • How far in advance should I make a reservation?
    As soon as possible to ensure item availability.
  • What are your days and hours of operation?
    7 days a week, 7AM – 7PM, we can accommodate delivery and pick up times outside of our normal operating business hours, please contact us to arrange an earlier or later window.
  • Do you install car seats?
    No, we are not authorized to install car seats. However, we will include the instruction manual for guidance.
  • When do I need to submit payment?
    Payment is required at the time of booking to create your reservation.
  • What is your cancellation policy?
    We require a minimum of 48 hours to avoid a penalty. Any cancellations less than 48 hours before arrival date will be charged 50% of your order to the credit card on file.
  • What is your cleaning method?
    We use non-toxic, safe cleaning products to launder fabrics, and scrub clean any hard surfaces. We also use a steam cleaner which quickly kills 99.9% of germs and bacteria, making it a safe, healthier, eco-friendly and an all-natural way to clean your baby gear! You can learn more on our Cleaning and Sanitization page. Lastly, all of our rental products are thoroughly inspected after they are returned to us and before we send them back out. If an item is starting to show wear and tear we simply donate these items and buy new. We guarantee that all of our equipment is in great condition, if for some reason you are not satisfied we ask that you please contact us immediately so that we can alleviate your concern.
  • Do you offer pick-up?
    We offer pick-up by appointment only at our office (5686 Youngquist Road #114 Fort Myers, FL 33912).
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